Privacy Policy

Fathom Marine Consultants Pvt. Ltd.

Effective Date: 01 January 2026
Last Updated: 01 January 2027 

Fathom Marine Consultants Pvt. Ltd. (“Fathom”, “we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of personal data collected through our digital platforms, applications, and services. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our Google-based applications, mobile apps, web platforms, LMS, AR/VR training systems, inspection tools, and associated services.

1. Scope of This Policy

This Privacy Policy applies to:

• Mobile applications published on Google Play

• Web-based applications and dashboards

• Learning Management Systems (LMS)

• AR/VR/XR training applications

• Inspection, audit, HR, and talent platforms

• Any other digital services operated by Fathom Marine Consultants

2. Information We Collect

2.1 Personal Information

We may collect the following:

• Name

• Email address

• Contact details

• Company / Employer name

• Rank / Designation

• User ID and login credentials (encrypted)

• Profile details required for training, certification, or inspections

2.2 Usage & Technical Information

Automatically collected data may include:

• Device information (model, OS version)

• App usage logs

• Session duration

• IP address (anonymized where possible)

• Crash logs and performance metrics

2.3 Training & Operational Data

• Course progress and completion records

• Assessment results

• Certificates and competency data

• Inspection reports and audit observations

• Uploaded documents, images, or videos (user-initiated only)

3. How We Use Your Information

We use collected data strictly for legitimate business and operational purposes, including:

• Providing and managing training, inspection, and consultancy services

• User authentication and account management

• Compliance with maritime regulations (IGF, ISGOTT, ISM, MLC, ISPS, SIRE 2.0, etc.)

• Improving app performance, security, and user experience

• Client reporting and analytics (aggregated and anonymized where applicable)

• Legal, contractual, and regulatory compliance

We do not sell, trade, or rent personal data to third parties.

4. Permissions Used in Google Apps

Our applications may request permissions such as:

• Camera – for AR training, inspections, or document uploads

• Storage – to save training materials or reports

• Internet Access – for syncing data securely with servers

All permissions are contextual, limited, and user-consented.

5. Data Sharing & Disclosure

We may share data only:

• With authorized client organizations (ship owners, managers) for legitimate operational use

• With service providers under strict confidentiality agreements

• When required by law, regulation, or lawful government request

We never share data for advertising or marketing without explicit consent.

6. Data Security

We implement industry-standard security measures, including:

• Encrypted data transmission (HTTPS / SSL)

• Role-based access controls

• Secure cloud infrastructure

• Regular system audits and monitoring

• Limited internal access on a need-to-know basis

7. Data Retention

• Data is retained only for as long as required for operational, contractual, or legal purposes

• Training and inspection records may be retained as per maritime regulatory requirements

• Users or clients may request deletion or anonymization where legally permissible

8. User Rights

Depending on applicable laws (GDPR, local data protection laws), users may have the right to:

• Access their personal data

• Request correction or updates

• Request deletion (subject to legal obligations)

• Withdraw consent where applicable

Requests can be made by contacting us at the email provided below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Third-Party Services

Our apps may integrate with:

• Google services (Firebase, Analytics, Cloud)

• Secure cloud hosting providers

• Enterprise tools for authentication and reporting

All third parties are vetted for compliance with data protection standards.

11. International Data Transfers

Data may be processed or stored on secure servers located outside your country, subject to appropriate safeguards and compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our platforms with an updated revision date.

13. Contact Information

For privacy-related questions, concerns, or requests:

Fathom Marine Consultants Pvt. Ltd.
📧 Email: privacy@fathommarine.com (or official company email)
🌐 Website: www.fathommarine.com